INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

You can place your order in 4 easy steps:

  1. Try Samples
  2. Quotation & Purchase
  3. Design and approval
  4. Product at your doorstep.

For more details, call us or fill in your details, and we'll contact you

Can I customize the colors and formulas?
  • Customization available for colors, formulas, and fragrance exclusively for your brand.
  • Infusion of special oils, natural extracts, and other key ingredients as per buyers' requests.
  • Custom packaging options available with world-class results.

For more details, call us or fill in your details, and we'll contact you.

What are the lead times for production and delivery?

Our lead time is 30 to 45 days, provided the primary and secondary packaging is at our factory.
For more details, call us or fill in your details, and we'll contact you.

Do you provide samples before bulk orders?

Yes, we provide samples with a non-refundable small charge.
For more details, call us or fill in your details, and we'll contact you.

What are your payment terms and methods?

Our payment terms are 50% deposit upon raising the Proforma Invoice (PI) and the balance 50%
upon delivery. All rates are Ex-Factory; GST and transport are not included.

For more details, call us or fill in your details, and we'll contact you.

Do you offer private labeling services?

Yes, our core business is private labeling for cosmetics. We provide OEM and ODM services.

For more details, call us or fill in your details, and we'll contact you.

Can I visit your factory?

You are most welcome to visit our factory from Mon to Sat between 9:30 a.m. to 5 p.m. with a prior
appointment.

For more details, call us or fill in your details, and we'll contact you.

Find our location and address here

What Documents I require to start my Own Brand?

You need to apply for Trade Mark registration for your proposed brand under class 3 and you are
good to start your own brand.

Are your products Vegan, Paraben Free, Cruelty Free & certified?
  • Most of our products are vegan.
  • All our products are 100 % Veg.
  • All our products are FDA certified.
  • All our products are Cruelty Free.
  • All our products are Paraben Free.
  • All Are products are free from all harmful chemicals.
  • All pigments used are organic, FDA Approved, EU FDA Approved, USA FDA approved..
  • All pearls used are FDA approved and cosmetics grade.
  • All our products are tested in our in-house lab and we also outsource for certain tests in government approved certified laboratories.
  • We use sustainable Packaging 100 % of our products.
  • Even The glue used by us for primary and secondary packaging are food grade glue which is sustainable.

For more details, call us or fill in your details, and we'll contact you.